Scan My Shadow provides digital privacy audit services that involve immediate deployment of automated resources upon payment confirmation. Due to the nature of this service — which begins processing promptly after payment — refunds are limited and subject to the conditions below.
This policy applies to the Scan My Shadow Privacy Scan, priced at ₹498.
Your payment covers the execution of the automated scan process itself — including automated database queries, report generation, and delivery. You are not purchasing a guaranteed outcome or a specific result.
The service is considered delivered once your report has been sent to the report delivery email provided on your scan submission form, regardless of whether the report contains hits or no findings.
No refund will be issued in the following circumstances:
A "No Hits" result is not a service failure — it means your data was not found in the sources scanned at the time of the audit. It does not guarantee your data has never been compromised.
A full refund will be issued only in the following cases:
Refund requests must be submitted within 7 days of the payment date. Requests submitted after this window will not be considered under any circumstances.
To request a refund under the eligible conditions listed in Clause 04:
Initiating a chargeback or payment dispute with your bank or card issuer without first contacting Scan My Shadow constitutes a breach of this agreement.
In the event of a fraudulent or unjustified chargeback, Jaishree Exports reserves the right to:
Processing a refund, partial credit, or goodwill adjustment shall not constitute an admission of liability, fault, or wrongdoing by Jaishree Exports under any circumstances.
Nothing in this Refund Policy limits or excludes any rights you may have as a consumer under the Consumer Protection Act, 2019, or any other applicable Indian consumer protection law. If you believe your statutory rights have been violated, you may contact the appropriate consumer forum.
Such statutory rights are unaffected by this policy. However, all contractual disputes arising from this policy — including refund decisions — are subject to the governing law and jurisdiction set out in Clause 09.
Where a refund request is found to be associated with an account that has violated the Terms & Conditions — including any form of prohibited, illegal, or harmful use — the refund request will be rejected in full. Jaishree Exports, its proprietor Siddharth Gupta, its employees, and service partners bear no financial or legal obligation to users who have misused the platform. Misuse voids all contractual entitlements under this policy without exception.
Business: Jaishree Exports
Proprietor: Siddharth Gupta
Email: support@scanmyshadow.com
Phone: +91 91831 18483
Website: www.scanmyshadow.com
GSTIN: 23AIVPG9795M1Z6
This Refund & Cancellation Policy is governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this policy — including its validity, interpretation, or enforcement — shall be subject to the exclusive jurisdiction of the courts of Gwalior, Madhya Pradesh, India, consistent with the governing law clause in the Scan My Shadow Terms & Conditions.